Kapalos began her media career as a reporter at ABC Radio in Newcastle in 1994, before moving to SBS after winning a national scholarship.
She worked in several areas at SBS, including news, the network documentary unit, the indigenous cultural affairs program ICAM and the health show Second Opinion.
Kapalos then returned to Newcastle and worked in commercial radio and at NBN before joining National Nine News.
She was involved in Nine's coverage of the Waterfall train disaster, with rolling live reports from the scene, and also presented a number of national bulletins on Saddam Hussein's capture.